Terms and Conditions of Service
Effective Date: 01-01-2026
1. Introduction These Terms and Conditions (“Terms”) govern the provision of digital marketing, software development, and automation services by Dream Up Limited (“we”, “our”, or “us”) to you (“the Client”). By engaging our services, you agree to be bound by these Terms.
2. Scope of Services Dream Up Limited specialises in 360-degree digital transformation. Our services include, but are not limited to:
- Bespoke website and mobile app development.
- Implementation of reservation systems, ordering platforms, and QR menus.
- Deployment of custom Wi-Fi captive portals and EPOS integration solutions.
- Design and setup of marketing automations (including WhatsApp integrations and automated review collection via NFC technology).
- Data-driven campaign management and review analysis.
3. Client Responsibilities To ensure the successful delivery of our services, the Client agrees to:
- Provide timely access to necessary platforms, assets, and accurate business information.
- Ensure that any customer data shared with us complies with the UK GDPR and that appropriate consents have been obtained from end-users.
- Review and approve deliverables within the agreed timeframes.
4. Fees, Payment, and Subscriptions
- Fees for our services will be outlined in a separate proposal or statement of work.
- Unless otherwise stated, invoices are payable within 14 days of receipt.
- SaaS products, automated workflows, and ongoing digital management services are subject to monthly or annual subscription models. Failure to pay may result in the suspension of services.
5. Intellectual Property Rights
- Client Materials: Any logos, branding, or content provided by the Client remains the intellectual property of the Client.
- Dream Up Intellectual Property: The underlying architecture, proprietary code, automated workflows (including specific Zapier/n8n configurations), custom data dashboards, and software logic developed by Dream Up Limited remain our exclusive property unless a formal transfer of intellectual property is explicitly agreed upon in writing. Upon full payment, the Client is granted a non-exclusive licence to use the deliverables for their intended business purpose.
6. Limitation of Liability To the fullest extent permitted by law, Dream Up Limited shall not be liable for any indirect, incidental, or consequential damages, including loss of profits, data, or business opportunities arising from the use of our services or integrated third-party platforms. Our total liability shall not exceed the amount paid by the Client for the specific service in the preceding [Insert timeframe, e.g., 3 months].
7. Termination Either party may terminate the provision of ongoing services by providing 30 days written notice. Upon termination, all outstanding fees for work completed up to the termination date shall become immediately due.
8. Governing Law These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.