WHAT IS GOOGLE MY BUSINESS?
Google My Business is an internet replacement for the old Yellow Pages books. It’s free and it’s Google’s way for small businesses to edit and present their business information across Google Maps and Google Search Results. Your GMB listing appears above organic search results and just below Google Ads. Ranking #1 on Google gives local businesses an opportunity to win new customers and grow.
WHY IS YOUR GMB LISTING SO IMPORTANT?
Your Google My Business listing is a gold mine of local leads and a sales opportunity often overlooked by your competitor on the other side of town. Businesses that are active in GMB have a leg-up on the competition.
- Google accounts for over 90% of web search volume
- 46% of all searches on Google are seeking local information
- 97% of consumers search for local businesses online
- 86% of people look up the location of a business on Google Maps
- 92% of searchers will pick businesses on the first page of local search results
Whether you are a restaurant or dentist, your GMB listing will clearly show your products/services, where you are, and your business hours. But there’s more. You can showcase your products with photos and videos. Post articles and chat with customers. Most importantly, people can go to Google Maps and review your business. This is where you can really differentiate your business from your competition. Reviews matter. 90% Of Consumers say their decisions are influenced by online reviews.
Google is becoming the transactional layer of the Internet
Think about it: the last time you searched for something on your phone, did you visit a website? Or did you look at a map/read a review/click to call/view store hours directly on the search result?
Optimizing and ranking your GMB Listing is crucial to the success of your business. We can help.
Managed GMB drives more clicks and calls by increasing your discovery in local search and is proven to grow your local business.
We optimize your GMB listing
We will create/optimize your description, complete all available attribute/service/booking options, and ensure the data is accurate.
We respond to your reviews (positive –and- negative)
Your location manager will get a daily report of all reviews left by customers and all responses made by us.
Negative responses will be escalated to your location manager for resolution (we will respond to the customer with instructions).
We create, monitor, and respond to Questions & Answers
We will work with you to create an initial set of questions and answers and respond to any questions your potential customers have about your business.
We manage your GMB information for accuracy
In addition to optimizing your listing on Google, we will also make sure your company details are accurate on the rest of the Internet on places like Apple Maps and Bing.
We create relevant content via Google Posts right on your GMB listing
Posts are like a social media post, short blog post, or advertisement served to your audience at the exact moment they’re ready to make a choice. Our UK-based team will create a professionally written 80+ word post with a high-quality image every week for your listing.
We make it easy for you to add photos of your business to GMB
We’ll add one image per month, and our localPics system will send a text message to your location manager each week as a reminder to snap a photo and text it back. Your managers will never even need to login to Google or download an app!
Local SEO & Business Boost Package (£500/month)
Boost your business visibility and online presence with our comprehensive package tailored to enhance your local search performance and social media impact.
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Google My Business Optimization: Maximize visibility and attract local customers through expert GMB setup, optimization, and ongoing management of your business profile.
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Review Management & AI Summary Reporting: Proactively manage your online reputation with professional review responses and AI-generated summaries that highlight customer feedback trends.
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Social Media Account Management & Posting: Keep your social media profiles active and engaging with weekly content posting and management on Twitter (X), LinkedIn, Facebook, Pinterest, YouTube, and Tumblr.
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Website SEO Optimization: Enhance your website’s performance with tailored on-page SEO improvements, including keyword optimization, meta tag adjustments, and technical SEO fixes to boost search engine rankings.
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Google Review Collection Cards: Encourage positive feedback with five custom-designed review cards that make it easy for your customers to leave reviews, enhancing your online credibility.
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QR Menu Creation: Create a digital menu accessible via QR code, making it easier for customers to view your offerings quickly and conveniently. Perfect for contactless and modern dining experiences.
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Customer Feedback Survey with QR Code: Collect valuable customer insights through a simple and engaging survey linked via a QR code, allowing you to gather feedback directly from your audience.
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Google Local Guides Influencer Assistance: Gain additional exposure through partnerships with Google Local Guides to build trust and reach within your community.
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Multi-Platform Optimization (Apple Maps, Bing, Yandex): Expand your reach by optimizing your business listings on multiple platforms, ensuring consistent and comprehensive visibility.
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WhatsApp Business Integration: Streamline communication with customers through professional WhatsApp integration, enhancing your customer service and interaction capabilities.
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Monthly Analytic Reporting: Receive detailed monthly reports that provide insights into performance metrics, social media engagement, and recommendations for improvement.
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24/7 Live Support: Gain peace of mind with round-the-clock access to our dedicated support team for any questions or immediate assistance, ensuring uninterrupted service.
Complete Social & Marketing Master Package (£800/month)
This package includes all services from the Local SEO & Business Boost Package plus advanced tools for social media growth, email marketing, and customer data management.
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Instagram Management: Grow your brand on Instagram with targeted strategies, regular posts, story updates, and audience engagement to boost your online presence.
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TikTok Management: Capture the attention of a wider audience with engaging TikTok content that promotes brand awareness and drives traffic.
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Email Marketing Campaigns: Reach your customers directly with targeted email campaigns that drive engagement, promote offers, and nurture leads into loyal customers.
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CRM Integration & Customer Data Processing: Collect, organize, and analyze customer data to enhance your marketing strategies, improve customer retention, and personalize your interactions for better results.