1. Privacy Policy
Privacy Policy for Dream Up Limited
Effective Date: [Insert Date]
1. Introduction Dream Up Limited (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, process, and safeguard your personal data when you use our website, services, and 360-degree digital transformation solutions, in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Information We Collect We may collect and process the following data about you:
- Identity and Contact Data: Name, business name, email address, telephone number, and billing information.
- Technical Data: IP addresses, browser types, and usage data gathered from our websites and bespoke mobile applications.
- Service Data: Information processed on behalf of our clients to facilitate services such as custom Wi-Fi captive portals, digital QR menus, CRM integrations, loyalty programmes, and EPOS solutions.
3. How We Use Your Information We use your data to:
- Deliver, manage, and optimise our digital marketing and software services.
- Automate operational workflows and customer relationship management.
- Process payments and manage billing.
- Send service updates, technical notices, and relevant marketing communications (where consented).
4. Data Processing on Behalf of Clients (Data Processor Role) When providing services to the hospitality sector and other businesses, we often act as a Data Processor. This means we process end-user data (e.g., reservation details, customer survey responses, and review analytics) strictly on the instructions of our clients (the Data Controllers). We employ secure integrations (such as Zapier, n8n, and custom APIs) to ensure data flows safely between platforms.
5. Data Sharing and Third Parties We do not sell your personal data. We may share data with trusted third-party service providers (such as Google Cloud, payment gateways, and analytics platforms like Looker Studio) strictly for the purpose of service fulfilment. All third parties are subject to strict data processing agreements.
6. Data Retention and Security We implement robust technical and organisational measures to secure your data. Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements.
7. Your Legal Rights Under the UK GDPR, you have the right to access, correct, erase, or restrict the processing of your personal data. You may also request data portability or withdraw your consent at any time. To exercise these rights, please contact us.
8. Contact Us If you have any questions regarding this Privacy Policy, please contact:
Company: Dream Up Limited
Address: 17 Green Lanes, London, England, N16 9BS
Email: info@dreamup.today